At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.At Amazon, you’ll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place.We are looking for an experienced security leader to join the Application Security team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Passion and discipline around cloud computing is critical, as is a high level of ownership and accountability. You drive a high adoption of AI and LLM technologies to scale application security across Amazon.As a manager on our team, you will recruit and lead a team of top-notch application security engineers to solve interesting security challenges that arise when Amazon invents new technologies. You’ll help them develop their skills and their careers as you tackle those challenges and contribute to Amazon’s overall security strategy.Key job responsibilities- Lead, manage, and develop a team of Security Engineers and Technical Program Managers responsible for Application Security (AppSec) of Amazon services.- Lead the strategic direction and evolution of the Application Security review team/s, including setting goals and establishing priorities.- Set the direction for the team by driving strategic initiatives, influencing leadership, key stakeholders, and partnering with teams throughout Amazon.- Develop a healthy and collaborative culture and enable the team to deliver results.- Lead effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- Lead improvements to internal program and process.- Write and deliver high-quality documents for technical and non-technical audiences.- Drive the adoption of security processes, automation, and tooling to improve operational efficiency.- Implement and inspect team metrics.- Drive the adoption of AI and LLM use cases.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic Qualifications:- Experience developing and managing a high-performing team- Experience in progressive work within a software security team or related operating environment- Bachelor's degree in Computer Science, Information Security, or a related field- Experience managing teams, or experience working with data analytics and using these metrics to identify problems- Understanding of Generative AI technologies, large language models, and AI application architecturesPreferred Qualifications:- Experience programming in at least modern language such as Objective-C, C++, Java, JavaScript- Experience with any combination of the following: application security frameworks, identity and access controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing- Experience with AWS or cloud technologiesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Are you ready to lead a talented team that secures access for thousands of employees at of the world's most innovative companies? We are looking for a Manager II, Support Engineer to lead our Security Support Engineering team and drive Identity and Access Management (IAM) initiatives that protect Amazon's corporate environment. In this role, you will manage the day-to-day operations of a team securing access at massive scale while providing direct support to business owners across the company.You will set clear priorities, develop your engineers toward their next step, and ensure the team delivers high-quality outcomes against service level agreements. This is a hands-on leadership opportunity where you will bring technical depth to guide the team through complex access management challenges, make sound judgments on security outcomes, optimize workflows with a focus on root-cause resolution, and create an inclusive environment where your team thrives.Key job responsibilitiesResponsibilities include, but are not limited to:- Lead and develop a team of Security Support Engineers, setting clear priorities and performance expectations and providing regular coaching and feedback- Own the team's operational results, making sure work is delivered on time, meets service level agreements, and holds a high quality bar- Hire,, and grow talent, creating development plans that stretch engineers and prepare them for their next step- Guide the team through the investigation and remediation of complex business decisions regarding security outcomes, escalating security risks with good judgement- Optimise team workflows and best practices, prioritising root-cause resolution and reducing manual effort through automation and tooling- Partner with Security Engineers and stakeholders across the company to align on priorities and deliver the right customer outcomes- Own team security metrics, using data to measure performance and drive improvementsA day in the lifeYou will lead both the people and operations of the Security Support Engineering team. On any given day, you might review the team's case queues and SLA adherence, coach an engineer through a difficult access management investigation, run a focused on career development, and collaborate with partner teams to set priorities for upcoming security initiatives. You will identify recurring issues and direct the team toward automation and process improvements that resolve them at the root. When problems are complex or risks emerge, you will help the team find a path forward and decide when to escalate.This role includes occasional responsibilities.About the teamOur team's mission is to make the secure way the easy way. We focus on Identity and Access Management improvements, and our remit covers both internal and external identity. We are committed to protecting Amazon's corporate environment while ensuring that employees have the access they need to innovate and deliver for customers.We value collaboration, continuous learning, and operational excellence. As part of our team, you will work in an inclusive environment that encourages engineers to take initiative, solve complex problems, and grow their skills while delivering high-impact security outcomes at scale.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic Qualifications:- Experience hiring, developing, and managing high-performing technical teams- Experience in technical support, or experience in software development and experience in web security- Experience with Linux- Experience in at least modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with any combination of the following: application security frameworks, identity and access controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing- Experience managing competing priorities and using metrics to drive business decisions- Bachelor's degree or above in Computer Science, Computer Engineering, Cybersecurity, or other related discipline, or experience with equivalent introductory technical domain knowledgePreferred Qualifications:- Experience in any combination of the following: application security frameworks, security code reviews, incident response, secure infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls, threat modeling, cryptography, threat intelligence, or secure software development- Experience in or more of the following: application security frameworks, security code reviews, incident response, security infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls- Experience hiring, developing and promoting engineering talent- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership- Hands-on experience using or securing services in AWS or other cloud computing environments- Ability to lead a team through ambiguity and change while maintaining an inclusive, supportive environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Important — Site Location & Commuting: This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.Behind every click, stream, and cloud service is real hardware — and someone needs to make sure it gets where it needs to be. As a Logistics Specialist Intern at Amazon Web Services (AWS), you will help manage the supply chain that keeps our data centers running, from receiving and tracking parts to ensuring the right equipment is in the right place at the right time. This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Logistics Specialist position, subject to available roles and business needs. Who Should Apply We welcome applications from: - Students in the last year of their Technical/Bachelor's degree in a relevant field such as Supply Chain, Logistics, or a similar discipline who are looking for an internship that could lead to a full-time career. About the Role You will join a creative, dynamic team of Logistics Specialists dedicated to providing world-class customer service — and you will be part of operating the world's largest cloud computing infrastructure. This hands-on role supports our procurement and supply chain operations. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. What You Will Do - Monitor inventory levels to ensure proper stock levels are maintained - Receive parts, maintain inventory records, and check out parts - Load and unload shipments and transport parts between different locations - Assemble, address, stamp, and arrange for the shipment of merchandise and materials - Assist in daily scheduling of deliveries and pick-ups to and from production locations - Unpack incoming shipments and verify contents - Maintain precise records of all commodities going in and out of the facility Physical Requirements This role involves physical activity, including: - Regularly lifting and moving up to 16 kilograms (approximately 35 pounds) unassisted, and participating in group lifts for heavier items - Lifting loads of up to 22 kilograms (approximately 49 pounds) and carrying them for short distances - Continuously climbing and descending stairs safely (applies to sites with stairs) - Reaching and stretching to position equipment and fixtures while maintaining balance - Pushing or pulling heavy objects into position - If you have a disability and need a workplace accommodation during the application or hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Internship Structure Amazon internships are full-time (40 hours per week) for 12 consecutive weeks, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday. This is a paid internship. Please note that a full-time Logistics Specialist position could involve day, evening, or weekend shifts and rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying. Your Career at Amazon — A Universe of Opportunity At Amazon, your career is not a straight path. It is a journey you build as you go. From your first day as an intern, you will own real work that matters. You will help keep the supply chain moving for of the world's largest cloud infrastructures — making sure the right parts arrive at the right place at the right time so millions of customers stay connected. - Impact. Your work keeps data centers stocked and operational. Every shipment you process and every part you track plays a role in keeping AWS running for customers around the world. - Action. You will move fast, solve real logistics challenges, and see the results of your work every day. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice. - Curiosity. Every project teaches you something new. You will learn how a world-class supply chain operates at massive scale and explore different teams, technologies, and career paths within Amazon. - Mentorship and career growth. You will start with structured and get paired with experienced mentors. Our team is dedicated to supporting new members in an environment that celebrates knowledge sharing. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Your journey here is yours to shape. About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.Basic Qualifications:- In pursuit of a Technical/Bachelors Degree within a relevant technical field such as Supply Chain, Logistics or similar, graduating in 2027/2028- English language proficiency, both written and verbal- Ability to work well with others in a team environment, with strong time management skillsPreferred Qualifications:- Customer service experience- Ability to manage work and priorities through a ticketing system and coordinate with your managerAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Amazon LogisticsAmazon opened its virtual doors in 1995 and strives to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy. We aim to exceed our customers' expectations by ensuring that their orders—no matter how large or small—are delivered as quickly, accurately, and cost-effectively as possible.About the RoleThe EU Learning Design team is looking for an Instructional Designer to own the creation and management of learning content for our T3+ and LDEV (Leadership Development) population.You are a hands-on, "sleeves rolled up" content creator who is fluent in authoring tools—particularly Articulate Rise and Storyline—and who actively leverages AI to design, accelerate, and scale learning content. You will spend time on the ground to understand the operational working environment and translate it into engaging, high-quality content that serves every type of learner, integrated with our Learning Management Systems (LMS).This is a high-impact, fast-paced role in a dynamic manufacturing and logistics environment. The ability to travel across the EU and UK&IE region, as and when required, is essential.Key job responsibilities• Own the end-to-end design, development, and lifecycle management of learning content for the T3+ and LDEV population.• Author engaging e-learning using Articulate Rise and Storyline across multiple modalities (e-learning, instructor-led, blended, microlearning).• Use AI tools to accelerate content design and development, from drafting and storyboarding to media generation, localization, and iteration, while maintaining quality and instructional rigor.• Build and manage content integrations with Learning Management Systems and author to standards such as SCORM/xAPI.• Apply instructional design methodologies and adult learning principles to content for diverse learning styles.• Immerse yourself in the operational environment to ensure content is accurate, relevant, and grounded in real working conditions.• Partner with operations leaders, L&D teams, and subject matter experts to gather requirements and validate content.• Define and measure learning effectiveness, iterating on content based on data and stakeholder feedback.• Manage multiple projects simultaneously, meeting deadlines in a fast-paced, ambiguous environment.Basic Qualifications• Proven experience as an Instructional Designer, including a track record of successfully designing content in a fast-paced manufacturing, logistics, or operational environment.• Demonstrable, hands-on proficiency with Articulate Rise and Storyline (portfolio or work samples expected).• Experience using AI tools to design, create, and scale learning content.• Hands-on experience developing content and managing integrations with Learning Management Systems.• Ability and willingness to travel across the EU/UK&IE region as required.• Familiarity with SCORM/xAPI standards and LMS administration.Preferred Qualifications• Experience designing leadership development or management-level (T3+/LDEV) content.• Experience with additional authoring/media tools (e.g., Adobe Captivate, Vyond, Camtasia).• Experience applying AI responsibly at scale (prompt design, quality control, review workflows).• Experience measuring learning impact and applying data to improve content.• Experience working across multiple countries, cultures, and languages within the EU region.A day in the life- Intake requests from Learning Field Excellence, LDEV, Learning Change Managers and other OPS and/or L&D partners.- Pull content from SMEs, read Standard Operational Procedures (SOPs).- Design and build e-learning in Articulate Rise and Storyline, using AI to accelerate drafting, media, and localization.- Publish to the LMS (SCORM/xAPI) and troubleshoot integration.- Analyze learning data and iterate; align standards with peer designers.About the teamYou'll join EU E2E Learning Design, the team that owns the end-to-end learning content production lifecycle across Amazon's EU business lines. From instructional design to graphic and media production and Associate customer support, we serve every learner segment; Associates, Managers, central functions, Leadership Development (LDEV), and third-party audiences.Our mission is to translate Learning Path needs into high-quality, innovative, and engaging learning products that meet Amazon's business standards and drive real business and learner outcomes. We bring together Learning Experience Designers, Graphic/Media Designers, and Central Services into integrated team, working closely with subject matter experts to turn complex operational information into clear, interactive content that people actually remember and use.This role sits within our AMZL T3+ and Leadership Development (LDEV) space, designing content that helps our leaders grow and run world-class operations. Culturally, we're hands-on, collaborative, and quality-obsessed — early adopters of modern authoring tools (Articulate Rise and Storyline) and AI to design better content, faster, while raising the bar for each other and sharing wins as a team.Basic Qualifications:- Bachelor's degree or equivalent in Instructional Design, Adult Learning, Learning Design Principles, Learning Science, Educational Psychology or a related field- Experience in stakeholder and communication management- Experience analyzing data metricsPreferred Qualifications:- Speak, write, and read fluently in English- Master's degreeAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as operational issues.As we continue to expand, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications.Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.To apply for this role you must be: A UK national and able to obtain and maintain a UK Government Security Clearance - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levelsKey job responsibilities* You’ll build solutions, provide technical guidance and advocate for the customer* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity* Develop trusting relationships with customers, understanding their business needs and technical challenges* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management* Consult with a range of partners from developers through to C-suite executives* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS* Solve a variety of problems across different customers as they migrate their workloads to the cloud* Uplift customer capabilities by running workshops and other enablement sessions.About the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. events and learning experiences, conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications:- Experience in technical engineering- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment- Bachelor's degreePreferred Qualifications:- Experience with AWS services or other cloud offerings- Experience in internal enterprise or external customer-facing environment as a technical leadAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
A Forward Deployed Engineer II (FDE II) embeds directly inside a strategic enterprise customer to independently design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. FDE IIs write production-grade software and own delivery of complete AI workstreams end-to-end — from requirements gathering through production deployment — combining the technical rigor of an AWS SDE with the urgency and ownership required to deliver measurable customer business outcomes. FDE IIs are autonomous contributors. They deliver working features spanning the full software lifecycle. They design cohesive implementations for ambiguous problems, making design trade-offs with appropriate guidance. They take on projects where the business problem is understood but implementations are not fully fleshed out, balancing constraints and limiting short-term workarounds. They coach others on producing high-quality code and train new team members. Key job responsibilities Embed within customer engineering teams. Work with customers, stakeholders, and peers to understand the business and customer value of the systems you build. Understand the customer's business processes, technical architecture, and operational constraints. Translate customer requirements into technical designs for AI-enabled production systems within your workstream. Requires 30–50% travel. Build production AI applications. Design and develop production-grade software powering AI and agentic workflows — retrieval pipelines, workflow automation, API orchestration layers, data integration. Solve difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. Integrate foundation models, customer data sources, and existing applications into cohesive AI experiences. Optimize for latency, reliability, and cost. Own production for your workstream. Be a significant contributor to the full software development lifecycle including scoping, design, code, testing, deployment, operations, and maintenance. Troubleshoot production incidents across AI models, distributed systems, and application services. Ensure root causes of operational issues are identified and resolved. Implement monitoring, evaluations, guardrails, and CI/CD that keep AI systems healthy. Don't settle for the status quo — routinely identify and execute on opportunities to improve operations. Mentor and uplift. Actively mentors and trains new team members on how systems are constructed, operated, and fit into the bigger picture. Coach others on producing high-quality code through mechanisms such as code review. Be active in the code review process, providing meaningful feedback to others. Accelerate customer adoption. Identify opportunities to expand AI adoption within your customer engagement. Codify reusable patterns and accelerators that benefit future customer deployments and feed back into AWS services. Make enhancements that improve your team's software and processes. A day in the lifeYou start your morning reviewing deployment metrics from a recent release, then join a design review where you help shape the architecture for an upcoming feature. After lunch, you pair with a teammate on a tricky integration problem, walking through trade-offs together before settling on a clean approach. Later, you a new team member by guiding them through how your services are constructed and operated. Your work balances building new capabilities with strengthening the foundations that keep your systems running reliably.10047Basic Qualifications:- Experience in professional, non-internship software development- 3+ years of non-internship professional software development experience- 2+ years of experience working in an Agile, startup, or rapidly scaling environment- Experience communicating technical concepts to both technical and non-technical audiences- Degree in Computer Science or related field, or equivalent professional experience- Experience with agentic and spec-driven development (developing AI agents a plus)- Experience with AI tools: eval frameworks, agent tooling, RAG pipelines, and prompt engineeringPreferred Qualifications:- Experience working in customer production environments- Experience building or deploying AI/ML applications in production environments- Background as a founder, engineering lead, or startup builder with high ownership and urgency- Prior experience with React, TypeScript, Python, and/or Go- Experience interfacing with customers or leading technical projects with external stakeholders- Experience working with teams that build and scale end-to-end production systems- Experience with AWS servicesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. FDEs write production-grade software and own outcomes end-to-end, from prototype through enterprise-scale deployment combining the technical rigor of an AWS SDE with the urgency and ownership required to deliver measurable customer business outcomes. They create reusable architectures, patterns, and engineering mechanisms that scale the entire FDE practice. Key job responsibilitiesLead technical delivery across customer engagements- Own the technical strategy and execution for complex, multi-workstream customer AI programs. Make architecture decisions that span multiple services and organizational boundaries. Align technical approach with the customer's long-term technology strategy. Requires 30–50% travel. Architect and build production AI systems at scale- Design the foundational architectures — multi-agent orchestration, enterprise retrieval systems, decision intelligence platforms — for the most complex customer engagements. Drive clarity where neither the business problem nor technology approach is fully defined. Build production systems that handle enterprise-scale traffic and reliability requirements. Own production excellence across workstreams- Define operational standards, evaluation frameworks, and production readiness criteria for AI systems across your engagement scope. Establish mechanisms (testing strategies, observability standards, incident response playbooks) that ensure AI systems remain healthy. Drive operational improvements that raise the bar for the team. Scale the team's effectiveness- Define engineering patterns, contribute to the interview and hiring process, and mentor junior FDEs into independent contributors. Coach others on system design, customer engagement, and production operations. Drive engineering excellence standards within your scope. Accelerate customer transformation- Identify systemic opportunities to expand AI adoption across the customer organization. Create accelerators and reusable platforms that reduce time-to-value from months to weeks. Feed learnings back into AWS services and the FDE practice. About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10047Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience communicating technical concepts to both technical and non-technical audiences, including senior stakeholders- Experience leading agentic and spec-driven development at production scale (developing AI agents a plus)- Experience with AI tools: eval frameworks, agent tooling, RAG pipelines, and prompt engineeringPreferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience working with AWS Services- Experience building or deploying AI/ML applications at enterprise production scale- Background as a founder, engineering lead, or startup builder with high ownership and urgency- Experience architecting and delivering complex, multi-component systems in customer production environments- Experience with React, TypeScript, Python, and/or Go- Experience leading customer-facing technical projects or managing external stakeholder relationships- 3+ years of experience working in an Agile, startup, or rapidly scaling environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is looking for an experienced and technically deep Senior Solutions Architect to join our Global Financial Services (GFS) team. In this role, you will partner with some of the world's largest banking, insurance, and capital markets companies, alongside AWS Sales and cross-functional teams, to design highly scalable, resilient, and secure cloud architectures that solve real business problems and accelerate AWS adoption.You will serve as a trusted technical advisor to senior customer stakeholders, helping organizations understand best practices for cloud migration, cloud-native development, and AI adoption. You will also contribute to the broader SA community through mentorship, reusable content, and thought leadership. We are looking for someone who:- Brings deep Financial Services domain expertise and a point of view on how cloud and AI are transforming the industry- Thrives in a collaborative, customer-obsessed environment and enjoys working with large, global enterprise customers- Is passionate about educating, designing, and building cloud solutions for complex and diverse challenges- Keeps their technical skills sharp and contributes meaningfully to architectural discussions and design reviews- Actively develops others and contributes to a culture of learning and inclusionKey job responsibilitiesKey job responsibilities- Partner with customers to architect, build, and migrate applications, software, and services on the AWS platform- Work with sales teams to develop and execute strategies that drive AWS adoption and exceed revenue objectives- Serve as a trusted advisor to senior technical leaders at Financial Services customers, influencing their long-term technology strategy- Lead architectural discussions and design reviews, ensuring solutions are secure, scalable, cost-optimized, and operationally excellent- Develop and contribute reusable reference architectures, patterns, and best-practice content for the SA community- Mentor and develop fellow Solutions Architects, actively contributing to team capability growth- Act as a Financial Services thought leader through public speaking, written content, and industry engagement on cloud and AI adoption- Conduct training sessions (one-to-few and) to transfer knowledge to customers evaluating or already using AWS- Provide structured feedback to AWS service and product teams based on customer needs and gaps identified in the field- Contribute to organizational strategic planning, recruiting, and the development of team-wide initiativesA day in the lifeAs a Solutions Architect at AWS, you help customers become more competitive, secure, and sustainable. You are part of an account team of business, sales, consulting, and support professionals, and your mission is to be the customer's trusted technology advisor. You work at every level of the organization, including executive leadership. You analyze customer needs and opportunities, and you guide customers toward the best use of cloud technologies.You don't stop at advice. Where it makes sense, you build alongside the customer's engineering teams in short, well-scoped cycles to prove the value of the solution. You bring customer feedback back to AWS teams so it shapes our plans. You also share what you learn with colleagues around the world and take an active part in the public AWS community.You will be at the center of the AI revolution. You will design the cloud architectures that let our customers put the latest generative and agentic AI innovations to work, and you will help leading financial services institutions across EMEA get the most out of AI in their business. You will build deep expertise, create reference architectures and solutions, and play a key role in your customers' digital transformation.About the teamThe Global Financial Services team works with a select group of the world's largest banking, insurance, and capital markets customers. These customers lead the industry in cloud adoption, through large-scale migrations and cloud-native innovation. What we achieve here shapes how financial services adopt the cloud worldwide.Basic Qualifications:- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- Experience in design, implementation, or consulting in applications and infrastructures- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- 10+ years of experience in IT development or implementation/consulting in the software or Internet industriesPreferred Qualifications:- Experience in infrastructure architecture, database architecture and networking- Experience working with end user or developer communities- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or militaryAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Would you like to be part of a team focused on accelerating cloud adoption and digital transformation across the UK Insurance sector? Amazon Web Services (AWS) is seeking an exceptional Principal Account Manager to work on of our most strategic customers within UK Financial Services, driving strategic growth through market leading innovation. This role requires a candidate who possesses both enterprise sales excellence and Financial Services Industry (FSI) domain expertise, with the ability to navigate complex, ambiguous situations while managing internal and external relationships at the highest levels. You will work across a team of Solution Architects, Customer Success, Sales Specialists, Technical Account Managers and others to drive business outcomes. Working as part of the broader UK FSI organization, you will collaborate with multiple business units and specialists including FSI industry experts, Migration and Modernization specialists, Partner teams, and Digital Innovation experts to deliver exceptional outcomes for your customer.Key job responsibilitiesStrategic Leadership & Team Development - Build and develop a high-performing account team, co-creating the sales strategy, methodologies, and processes to accelerate customer adoption and meet and exceed revenue targets - Hire and develop top talent, acting as a coach to the broader v-team and cross-functional teams while fostering a culture of customer obsession and operational excellence - Establish yourself as a key AWS voice within UK Insurance, building relationships with industry influencers and serving as a thought leader on cloud transformationRevenue Growth & Account Strategy - Drive revenue growth to meet or exceed ambitious targets through strategic account planning and execution- Develop and execute comprehensive account strategies that create robust sales pipelines, including opportunities in existing business units and net-new lines of business - Own senior executive relationships (CxO level), establishing AWS as the trusted transformation partnerSales Excellence & Operational Discipline - Establish regular sales and business reporting cadences, managing the sales pipeline through AWSentral to accurately forecast business performance - Evaluate sales metrics and data to continuously evolve strategy and drive improved outcomes - Guide strategic thinking for account strategy, provide innovative ideas for opportunity development, and improve win probability through positioning of AWS differentiators - Master operational elements of the business by coordinating with Sales Operations and engaging with Legal, Finance, HR, Tax, and other AWS teams as appropriateCross-Functional Collaboration & Industry Expertise - Wield significant influence across internal AWS teams, working strategically with Marketing, Solution Architecture, Partner, Business Development, Professional Services, and Training organizations - Collaborate with FSI industry specialists, to leverage repeatable sales motions for industry-specific workloads - Partner with the AWS Partner Network to execute joint selling opportunities, driving partner attachment and co-sell strategiesCustomer Engagement & Transformation - Engage at the CxO and Board level, understanding their business priorities and working backwards from their challenges to deliver industry-relevant business value - Drive conversations around digital transformation, modernization, data-driven decision making, operational resilience, and emerging technologies including AI/ML and generative AI - Navigate complex contract negotiations, deal structuring, and private pricing agreements in collaboration with Legal, Finance, and Compliance teams - Champion customer success by orchestrating #OneAWS resources to deliver seamless, high-quality customer experiencesAbout the team You will join a customer-obsessed UK Financial Services sales organization that strives every day to delight our customers and aspires to be the UK's transformation partner and cloud platform of choice. The UK FSI team has established deep relationships across banking, capital markets, payments, and insurance sectors, with a proven track record of driving strategic wins and long-term customer partnerships. The team operates with a collaborative, mindset, working closely with Solutions Architects, Partner Success Managers, Customer Success Managers, and industry specialists to deliver comprehensive solutions. You'll be part of a tenured account team that values innovation, customer obsession, and continuous learning, with opportunities to influence AWS strategy at the highest levels.Basic Qualifications:- Experience working in a related industry- Experience working with large, highly-complex Insurance customersPreferred Qualifications:- Bachelor's degree- MBAAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.The Prime Video Store team is seeking a passionate, customer obsessed and data-driven Pricing & Costing Manager based in London to drive program delivery that will shape our pricing, costing & royalties operations and strategy in existing territories and in support of the expansion of Prime Video’s TVOD (Transactional Video on Demand) offering into new international markets.Key job responsibilities- Supporting roll out and scaling of operations to new and existing marketplaces.- Shaping and refining pricing, costing and royalties strategy for multiple international marketplaces and content types.- Ownership of core pricing, costing and royalty payment processes and relevant escalations, focusing on accuracy, controllership and operational efficiency.- Proactive investigation and root cause analysis of trends seen in business metrics, targeted deep dives or marketplace studies.- Build strong relationships with the VM, CAM, Finance, BI, and Tech/Product teams to maintain focus on addressing the most critical issues, and using this to inform product and program management that resolves them. - Usage and identification of correct data to develop robust, scalable and automated processes to enable greater efficiency and business growth.- Identify opportunities for data analyses and share informed insight & recommendations to drive strategic changes or automation/optimization of core processes.- Delivery on critical projects to tight/hard deadlines, and comfortable prioritising tasks.- Ownership of key pricing, costing and royalties metrics and reporting.A day in the lifeNo two days look the same in this role - we are reactive to the needs of our business and our customers, balance our time across the many distinct parts of pricing, costing and royalties, and work hard to optimise our processes to support the business as it grows now and in future. Our time can be spent on data analysis, operations automation and process improvement, tool/feature enhancement or strategic international document-writing. Our work overlaps with Vendor Manager, Finance, Accounting, Tech, Product, Ops and Support teams, and the wider Prime Video business teams.About the teamThe team is comprised of folks from multiple backgrounds, skillsets and career-experience, showcasing that there is no 'one-type' of person who can add to our business and succeed in role. Our environment is entrepreneurial and fast-paced and requires someone who is flexible, detail-oriented, and comfortable working effectively in a deadline-driven work environment. It is still firmly Day 1 for the Prime Video business.Basic Qualifications:- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to drive improvements- Experience in program or project management- Experience implementing repeatable processes and driving automation or standardization- Experience in driving end to end delivery, and communicating results to senior leadership- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience defining and executing program requirementsPreferred Qualifications:- Experience leading process improvements- Experience building processes, project management, and schedules- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience in analyzing data to drive decisionsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS’s, PDU’s, AHU’s, pumps, motors, VFD’s, and building automation systems. Key job responsibilitiesResponsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any of the region’s sites - Fully comply with all physical security procedures and policiesAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levelsBasic Qualifications:- Experience in relevant work- Can bend or twist the body into unusual positions while working- Can use hands to manipulate small wires and objects- Can walk on job sites in uneven terrain- Can work at heights and from laddersPreferred Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Experience in data center engineering- Can perform physical tasks all day without becoming overly tiredAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS’s, PDU’s, AHU’s, pumps, motors, VFD’s, and building automation systems. Key job responsibilitiesResponsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any of the region’s sites - Fully comply with all physical security procedures and policiesAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levelsBasic Qualifications:- Experience in relevant work- Can bend or twist the body into unusual positions while working- Can use hands to manipulate small wires and objects- Can walk on job sites in uneven terrain- Can work at heights and from laddersPreferred Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Experience in data center engineering- Can perform physical tasks all day without becoming overly tiredAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.