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EMEAOffice & Admin•1 hour ago

Support Engineer (EMEA - Weekends)

Company: Supabase

Job TypeFULL TIME
SalaryCompetitive Salary
LocationEMEA
Posted1 hour ago

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Full Job Details & Description

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.

You will:

  • Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.

  • Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.

  • Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).

  • Identify where internal tooling might be developed or obtained to improve support efficiency.

  • Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

You are:

  • Experienced in customer support, with 3+ years of experience providing developer support to technical customers.

  • Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.

  • Excellent communication skills and fluency in English.

  • Skilled in using Linux/Unix operating systems and the command line.

  • Experienced working with GitHub Issues and Discussions.

  • Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.

  • Having a degree in Computer Science is a plus too.

Timezones & Logistics

  • It’s a full-time position with 4 10-hour shifts, permanently covering weekends during EMEA Hours: 08:00-18:00 UTC

  • We are primarily looking for someone in Europe, Africa, or Middle Eastern timezones for this shift.

  • This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.

What We Offer

  • Fully Remote

    We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

  • ESOP

    Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

  • Tech Allowance

    Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

  • Health Benefits

    Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

  • Annual Off-Sites

    Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

  • Flexible Work

    We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

  • Professional Development

    Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

  • ~400 team members

  • 60+ countries

  • 20+ languages spoken

  • Over $1B raised (including our $500M Series F)

  • 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Apply For This Job Vacancy

Click below to visit the official application portal for Supabase.

APPLY NOW ON OFFICIAL SITE →
Vacancy Ref: #10444
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Frequently Asked Questions

How do I apply for this Support Engineer (EMEA - Weekends) vacancy?▼

Click the "Apply Now On Official Site" button to be redirected directly to the official application portal for Supabase. JobMelo connects you directly to verified employer listings with no candidate fees.

Where is this Support Engineer (EMEA - Weekends) position located?▼

This vacancy is located in EMEA, United Kingdom. Please ensure you can commute to this area or have accommodation arranged.

What is the pay rate for this Support Engineer (EMEA - Weekends) role?▼

The listed compensation is Competitive Salary. The standard UK National Living Wage is £11.44 per hour for workers aged 21 and over.

Do I need UK Right to Work for this job at Supabase?▼

Yes, candidates must have valid UK Right to Work (British/Irish citizenship, settled status, Graduate visa, or dependent visa) unless the employer explicitly offers Skilled Worker Visa sponsorship.

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