Retail Assistant

Role Overview

About the Role As a Retail Advisor, youll be the person customers turn to for advice, guidance and solutions, helping them get the most out of the technology that keeps them connected. Its about more than selling; its about building trust, showing empathy and taking ownership to create positive, memorable experiences for our customers. Youll receive a competitive hourly rate of £13.45 location allowance of £800 (pro rata where applicable). Day to Day, Youll: Help customers choose from our rang…

Key Responsibilities

• Greeting customers warmly, assisting with product inquiries, and providing exceptional customer service
• Operating electronic point of sale (EPOS) cash registers, processing card, cash, and contactless payments
• Replenishing shelves, merchandising displays, and ensuring stock is front-faced and neatly arranged
• Conducting price checks, applying promotional ticketing, and monitoring product expiration dates
• Receiving deliveries, unpacking stock in the backroom, and handling inventory accurately
• Keeping the sales floor clean, tidy, and compliant with retail safety standards

Candidate Requirements

• Friendly, approachable personality with natural communication and interpersonal skills
• Strong team player with the ability to show initiative during busy shopping periods
• Basic numeracy skills and comfort handling transactions and customer inquiries
• Flexibility to work varied retail hours including weekends and bank holidays
• Valid right to work in the United Kingdom

What Is Offered

• Compensation: £27,976 / yr
• Contract Type: FULL TIME
• Location: Feltham, London
• Generous employee store discount on staff purchases
• Competitive hourly pay rate and access to retail benefits portal
• Comprehensive retail training and development paths into supervisory roles
• Statutory annual leave and pension contributions