Duty Manager Hotel

Role Overview

Town Hall Hotel | Bethnal Green, East London Permanent, full-time | Two days on / two days off Bring your hotel experience to a new role you can help shape. Were introducing a new Duty Manager role at Town Hall Hotel. This is an opportunity to support our Front Office team, deliver thoughtful guest service and help shape how the role develops. At Town Hall Hotel, we believe in luxury loosened: thought

Key Responsibilities

• Carrying out day-to-day operational responsibilities in accordance with company standards and policies
• Communicating effectively with internal team members and external stakeholders or clients
• Handling inquiries, maintaining accurate records, and completing administrative tasks efficiently
• Prioritizing workload effectively to meet established deadlines and performance objectives
• Contributing positively to a collaborative, inclusive, and goal-oriented workplace culture
• Participating in professional training, team meetings, and continuous improvement initiatives

Candidate Requirements

• Motivated, proactive approach with strong organizational and time-management skills
• Solid verbal and written communication skills with strong attention to detail
• Proficiency with common computer systems, tools, and digital platforms relevant to the role
• Ability to solve problems pragmatically, work independently, and support colleagues
• Valid right to work in the United Kingdom

What Is Offered

• Compensation: £35,000 / yr
• Contract Type: FULL TIME
• Location: Bethnal Green, East London
• Competitive compensation package aligned with industry benchmarks and experience
• Generous paid annual leave entitlement plus UK statutory bank holidays
• Company workplace pension scheme with employer matching contributions
• Comprehensive, structured training, and opportunities for professional growth
• Supportive working environment with access to employee assistance and wellness programs